Privacy Policy

1. Introduction

RubiconQ ("we," "our," or "us"), located in Calgary, Alberta, Canada, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), as well as international privacy regulations where applicable.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Contact us via email or contact forms
• Subscribe to our newsletter or communications
• Apply for a position through our careers page
• Engage with our services or request information

This information may include:

• Name and contact information (email address, phone number)
• Company name and professional information
• Message content and communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services: To deliver, maintain, and enhance our services and website
• Communicate with you: To respond to inquiries, send updates, and provide customer support
• Business operations: To process job applications, manage partnerships, and conduct business
• Analytics and optimization: To understand how visitors use our site and improve user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security issues

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Email service providers
• Website hosting and analytics services
• Customer relationship management (CRM) tools

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Rights Under Canadian Law (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for collection, use, or disclosure of your information (subject to legal or contractual restrictions)
• Challenge Compliance: Challenge our compliance with applicable privacy laws
• File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and only with your knowledge and consent (except where permitted by law).

6.2 GDPR Rights (European Union)

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

• Right to access your personal information
• Right to rectification of inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with your local data protection authority

6.3 CCPA Rights (California)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

6.4 Exercising Your Rights

To exercise any of these rights, please contact us at info@rubiconq.com. We will respond to your request within 30 days (or as required by applicable law).

If you have a complaint about our handling of your personal information, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or the Office of the Information and Privacy Commissioner of Alberta at www.oipc.ab.ca.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information
• Legal and regulatory requirements
• Our legitimate business needs

8. International Data Transfers

RubiconQ is based in Calgary, Alberta, Canada. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information internationally, we ensure appropriate safeguards are in place:

• From the EEA: We use approved data transfer mechanisms such as Standard Contractual Clauses
• From Canada: We comply with PIPEDA requirements for cross-border data transfers
• We ensure service providers in other countries provide comparable protection

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we will update this policy if industry standards are established.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (if we have your email address)

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

13. Contact Us

RubiconQ is located in Calgary, Alberta, Canada. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@rubiconq.com
• Website: rubiconq.com/contact
• Location: Calgary, Alberta, Canada

We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.